Work in packaging, and tbh there's good reason for it. It's about theft prevention, damage control during shipping, and yes, shelf appearance. However, I agree there must be a balance. Too many times, even I've nearly destroyed things I'm trying to unbox! Industry's listening, though, improvements are coming...
eh mate, did you try updating the software and closing all unnecessary apps running in the background? Overheating could be a symptom of a software issue or overworked hardware. Give that a crack.