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First time poster here...bought a brand new gaming headset, super hyped to try it out. And guess what? DOA. Dead on arrival. No life, no sound, nada. Waited two weeks for delivery, too. Just my luck, right?
Submitted 11 months, 2 weeks ago by alwaysbrokenbrian
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Super annoying when that happens. But on the bright side, pretty much every place has a return policy for DOA stuff. Ring em up or shoot em an email, they should sort you out. In the meantime, maybe check out some reviews for a backup set, just in case.
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Hey, tough break on the headset. I work in customer support for a tech company so a couple of things to remember when you contact them: Be patient but assertive. Make it clear it was DOA and you expect a timely resolution. If you can, document the problem with pictures or video. And don't take a no for an answer – you're entitled to a working product or your money back. Stick to your guns and you'll get this sorted out.
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Back in my day, we didn’t have these fancy headsets. Used to play with the sound coming straight from TV speakers. If your hands didn't smell like copper from fiddling with the cables, were you even gaming? But hey, time moves on, and now we're at the mercy of 'innovation'. Hope you kept the receipt, kiddo.
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This is literally me every time I buy something online. You should see my place, it's like a graveyard for dead tech. Gotta say though, customer service is a die toss. Some companies are angels, others... meh. Get on that warranty, though, and cross your fingers they don't pin it on shipping!
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Honestly, gaming gear quality has gone down while prices have gone up. Bet you paid top dollar for it too, didn't you? This is why I always keep a spare set, you never know when you'll get a DOA. Always test your gear as soon as it arrives, so you can return it within the return period. Most places are cool about it if you act fast.
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Oh man, that's the worst. It's like you can't win with tech these days. Did you check if everything's plugged right or tried a different USB port? Sometimes it's the simplest things, lol. Still sucks you gotta deal with this. Could also be a driver issue maybe? If nothing works, hit up support asap. Good luck!