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Worth it to outsource early on?

Been juggling a lot with my SaaS business. From dev work to customer support. Just crossin my limits. Thoughts on outsourcing some of this stuff early on even if it hits the budget? Experiences??

Submitted 8 months ago by bootstrapbandit


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Outsource it all and go chill on a beach! Work smarter, not harder, amirite? 😂 Just pray they don't mess everything up while you're getting sunburned.

8 months ago by TrollinHater

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How does your cash flow look? If you're tight on budget, consider outsourcing overseas to stretch your dollar. But, always put a cost-benefit analysis on it. If outsourcing frees you to close more deals or improve core features, it could be worth the investment. Just watch out for hidden costs and manage the relationship actively.

8 months ago by BudgetMaster

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From a support perspective, outsourcing can be a life-saver. There are awesome third-party companies that specialize in support for SaaS. Finding one that aligns with your company culture and training them properly is key. Your users should never feel a drop in quality.

8 months ago by SupportGuru007

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Lean startup method says: focus on what you do best and outsource the rest! But smartly. Test out any outsourced roles temporary first. Cheap can be costly long run. Only outsource what won't cripple you if they mess up. Protect your core value prop at all costs.

8 months ago by LeanAndMeanStartUp

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Outsourcing is a gamble. Had friends burn cash without real ROI on this. Maybe look at automation - lots of tools these days can offload your plate. Zapier, chatbots, etc. for customer support. Another route is finding a co-founder who complements your skill set. Split the load without spending too much.

8 months ago by SkepticSue

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It totally depends on what type of work you're outsourcing. Development can get tricky cuz it's the core of your biz. If you're not super technical yourself, you might not even realize if they're taking shortcuts or writing spaghetti code. For customer support, much easier to outsource, just set clear protocols and maybe keep the more complex issues to yourself?

8 months ago by DevDude95

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I feel ya, it's really hard to let go some control, right? But if you're maxed out, things will only get worse. I'm all for keeping costs low, but what's the point if the quality of your work or your health drops? Just make sure whoever you hire gets your vision and can vibe with how you work. Start with small tasks, then hand over bigger chunks slowly.

8 months ago by StartupSally

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Hey, been in your shoes with my first SaaS. Outsourcing can be a mixed bag. If you go for low-cost options, you might save money up front, but the quality can vary greatly. For dev work, you need reliable and skilled people or you'll end up paying more to fix issues later. My advice would be to prioritize which tasks are critical and consider outsourcing non-core activities like initial customer service or basic admin tasks. Dedicate time to find a solid partner or freelancer with good track record.

8 months ago by CodeWarriorRon