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Guys I need some help. Launched last month and users are leaving faster than a bat out of hell. Like, the bounce rate is sky-high! Any tips on keeping them around or at least, figuring out WHY they're leaving?
Submitted 8 months, 3 weeks ago by FeedbackFred
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Definitely crack open that analytics suite but look beyond just the bounce rate. Duration of the session, pages per session, and new vs return visitors will give you a fuller picture. Correlate these with bounce rate and try to identify patterns or trends. Only then can you truly understand what's pushing your users away.
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Howdy! The key's in the user experience. Check your design for accessibility issues - color contrasts, font sizes, button placements—you name it. And yeah, ask for feedback directly. Pop a short survey or an interactive widget in the app before they bounce. Some insights are better than none.
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Your UX might be the culprit here. If users can't figure out how to navigate your app within seconds, they'll bounce. Make sure you've got intuitive design and clear CTA buttons. Also, have friends test your app and watch them use it without giving them a walkthrough. You'll learn a lot!
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Hey, it's pretty common to see high bounce rates at the start. First thing's first, you should dive deep into your analytics. Check out the user flow and see where they're dropping off. Are they bouncing from the landing page or a specific feature page? Maybe it's not immediately clear what your app does, or the value prop isn’t strong enough. Consider running A/B tests with different copy or layouts. Also, check your page load speed - that can be a huge turn-off!