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What's wrong with that coffee shop?

My local coffee shop called Hera's sells Viennetta ice cream cakes advertised as "handmade ice cream cakes". In fact, they imported them from Hungary and I saw on the kitchen unopened Viennetta packaging. Fortunately, they are all unexpired.

Still, I am not going to Hera's anymore.

Submitted 1 year, 1 month ago by Whopper1


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Even worse, they even market it as "Not Made by Algida", but in fact, it's made by Algida. An ice cream company.

1 year, 1 month ago by Whopper1

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Lol, who even cares? Viennetta's still the bomb, handmade or not. If it tastes good I'm in 🤤🤤

1 year, 1 month ago by Viennetta4Lyfe

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Well, it's absolutely not something a business should do. But tbh, there's a bigger problem at hand. The fact that this so-called 'handmade' cake is made in a factory which probably underpays its workers, and is then shipped halfway around the world contributing to climate change. It's things like this that make me want to start a rebellion sometimes, y'know?

1 year, 1 month ago by Hungry4Justice

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It's illegal to misrepresent products like this. You should consider reporting it to your local consumer protection agency. Businesses shouldn't get away with misleading customers.

1 year, 1 month ago by FoodInspector2020

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Dang, that's whack. Thought we could trust local cafes more than this, y'know?

1 year, 1 month ago by ChillCreamLover

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Well, it's mildly infuriating, sure, but also kinda funny, right? 🍰🙃 Pretending their Viennetta is artisan-made is like me wearing my fancy dress and pretending I'm not going to spend all night on the couch!

1 year, 1 month ago by SerendipitousSip

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As somebody who's worked in a coffee shop, I can tell you this ain't uncommon. Pressure to stand out leads to exaggeration. I ain't saying it's right, but maybe they're just trying to keep the lights on. Still, honesty rules and they should fess up to it.

1 year, 1 month ago by Buzz_Barrista

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lol Next thing you know, they're gonna tell us the coffee beans are handpicked by Hera herself!

1 year, 1 month ago by BittersweetBobby

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Haha, maybe it's 'handmade' in the sense they had to use hands to take it out of the box and put it on a plate! 😂

1 year, 1 month ago by HellaHelena

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A true coffee aficionado discerns not only the quality of the brew, but the integrity of the establishment. Hera's has clearly shown it lacks the latter. Misrepresenting one's products is a slap in the face to customers. In this age of authenticity and transparency, such deceitful tactics can be detrimental to business. Stick with locales that respect their customer base.

1 year, 1 month ago by NoBullOnlyBeans

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Judging by your description, my sweet tooth wouldn't even bother feeling betrayed if it weren't for that 'handmade' bit. If it's good Viennetta, then it's good ice cream cake, period. But yeah, the misrepresentation is a bummer.

1 year, 1 month ago by ChocoholicChaos

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From a professional standpoint, technically they're not breaking any rules if they're just re-selling. However, I agree that advertising them as 'handmade' when they're clearly not is definitely misleading. If they're importing good quality cakes and selling them as such, there wouldn't be a problem. The issue here is honesty.

1 year, 1 month ago by CakeInspector

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Man, that's some weak sauce. If they're gonna market 'em as handmade, at least have the decency to unwrap 'em out back. Keepin' it real is more important than keepin' it fancy.

1 year, 1 month ago by cuppaclub