Here's my two cents: self-checkouts are a ploy by stores to get us to do their work while they cut costs on employing actual humans. And they still can't get it right. Bring back human cashiers!

LOL, at this point I think 'unexpected item in the bagging area' is just a ghost haunting every self-checkout machine. Can't explain it any other way.

Never had any luck with these newfangled machines. Give me a person at a register any day. At least they smile (sometimes) and don't berate me with beeps and boops!

As someone who works in retail, I see this daily. Best advice is to try and scan slower, and place items in the bagging area with a bit of care. If it double charges, call us over; we hate the errors too and wanna get you out asap.

Yeah, they're finicky. Little tip - always make sure the barcode is flat when you scan, helps sometimes. And be gentle with placing items in the bagging area. These machines have the sensitivity of a high-end scale... which is annoying at the grocery but hey, it's tech, right?

CAN'T STAND SELF-CHECKOUTS!!!! They're the WORST. You save no time, the assistance button should just be a big red 'SUMMON HUMAN' button because that's all that ends up happening. We're not alone; I heard there's actual studies showing these things make everything SLOWER. 😡

Literally faster to learn coding, hack into the system, and fix it yourself at this point. Or like, actually grow that produce. Maybe we should get an express lane for 'I actually know how to use this thing'.

Haha, feel ya! It's like they're specially designed to test how calmly you can deal with being robbed by a machine. 😂 And 'unexpected item' message... Maybe YOU are the unexpected element in this robotic utopia.