Self-checkouts are a test of patience : Extremely infuriating

Self-checkouts are a test of patience

In a rush, as usual, popped into the store to quickly grab a few essentials. Chose self-checkout thinking it's the fast route. Scanner doesn’t recognize my items, then it double charges me. To top it off, the 'unexpected item in bagging area' alert goes off every two seconds. Am I the unexpected item??? Attendant takes forever to come over. Faster my foot; I could've grown the produce in the time it took to check out.

Submitted 11 months, 3 weeks ago by aintnobodygottime4dat

Here's my two cents: self-checkouts are a ploy by stores to get us to do their work while they cut costs on employing actual humans. And they still can't get it right. Bring back human cashiers!

11 months, 3 weeks ago by BargainHunter101

LOL, at this point I think 'unexpected item in the bagging area' is just a ghost haunting every self-checkout machine. Can't explain it any other way.

11 months, 3 weeks ago by BaggingAreaGhost

Never had any luck with these newfangled machines. Give me a person at a register any day. At least they smile (sometimes) and don't berate me with beeps and boops!

11 months, 3 weeks ago by NonTechieTalk

As someone who works in retail, I see this daily. Best advice is to try and scan slower, and place items in the bagging area with a bit of care. If it double charges, call us over; we hate the errors too and wanna get you out asap.

11 months, 3 weeks ago by RetailRandy

Yeah, they're finicky. Little tip - always make sure the barcode is flat when you scan, helps sometimes. And be gentle with placing items in the bagging area. These machines have the sensitivity of a high-end scale... which is annoying at the grocery but hey, it's tech, right?

11 months, 3 weeks ago by TechSupportTed

CAN'T STAND SELF-CHECKOUTS!!!! They're the WORST. You save no time, the assistance button should just be a big red 'SUMMON HUMAN' button because that's all that ends up happening. We're not alone; I heard there's actual studies showing these things make everything SLOWER. 😡

11 months, 3 weeks ago by SelfCheckoutHater

Literally faster to learn coding, hack into the system, and fix it yourself at this point. Or like, actually grow that produce. Maybe we should get an express lane for 'I actually know how to use this thing'.

11 months, 3 weeks ago by SpeedyGoneSassy

Haha, feel ya! It's like they're specially designed to test how calmly you can deal with being robbed by a machine. 😂 And 'unexpected item' message... Maybe YOU are the unexpected element in this robotic utopia.