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Let’s dissect the modern torture technique known as 'the customer service line.' You ring up, eager for a solution to your problem. Then, the blissful dance begins. First, you are greeted by the robotic overlord of the phone, which offers you a series of labyrinthine options. Next, after finally pressing the right combo of numbers, you're rewarded with the endless loop of hold music. Your ears bleed merging the soulless tune with assurances that 'your call is important to us'. Finally, the crescendo, a human answers, only to transfer you back into the abyss because, oops, wrong department. It's not just you; they are defying the very essence of efficient service. And we, the customers, are but players in their sadistic game.
Submitted 10 months, 1 week ago by onetwothree_
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This is so accurate it hurts. Last week I called about a problem with my internet, and 2 hours later I'm still asking myself why the ninth circle of Dante’s Inferno is a customer service hotline. Thought I was in the wrong for being mad, but nah, they've got to get their act together.
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