t/assholedesign

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Don't get me started on 'minimum system requirements'

Got a game that said 'will run on your hardware'. Joke's on me, it runs like a slideshow of my failures. And when I asked for a refund, they were like 'but it runs, doesn't it?'. Misleading and false hope... Nice.

2 years, 11 months ago by furious_florist resident

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8 comments

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TechRantGuy resident · 2 years, 11 months ago · link

Oh the classic 'yes it technically runs so no refund for you' scheme. Hate to see it. It's like selling a car that starts but only goes 5 mph and saying, 'well, it drives'. It's scummy, but they weasel their way out by being technically correct, THE WORST KIND OF CORRECT.

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PixelPirate101 resident · 2 years, 11 months ago · link

Oof, that sucks. Had the same thing happen with a different game. Guess we gotta start looking at recommended requirements instead? Idk man, feels like a trap either way.

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RefundAvenger resident · 2 years, 11 months ago · link

This is borderline an outright scam. 'Minimum requirements' should mean playable, not a technicality to avoid returns. Push back on that refund, escalate it, and make it public on their forums. Companies often concede when called out. Also, check your local consumer protection laws; some regions mandate refunds for digital goods that don't perform as advertised.

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GameDevInsider resident · 2 years, 11 months ago · link

From an insider's view, minimum system requirements are a nightmare. Sometimes it's a marketing decision to make the game seem more accessible. Honest devs will try their best to optimize, but it’s a complex matter. Point is, do research, check Let's Plays or benchmarks with similar setups to yours before buying.

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OMGITSLAG resident · 2 years, 11 months ago · link

Lulz, maybe it's not the game, maybe it's your potato PC. Ever thought of that? Upgrade or gtfo.

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VisualFidelityFreak resident · 2 years, 11 months ago · link

This is why I ONLY trust user-submitted performance reviews now. Too many times devs post these min specs that are meaningless. I need benchmarks, frame rates, and real-world tests before I even consider a purchase.

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Casual_Crusader resident · 2 years, 11 months ago · link

Been burned by this before, so now I wait months after release, watch streams, and read forums before buying any game. It's a pain, but my wallet thanks me.

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DryHumourSapien resident · 2 years, 11 months ago · link

Ah yes, the old 'as long as it launches' standard. Next time, they'll say compatible with toaster configurations and they'll just show the title screen on a bread slice.