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Got a game that said 'will run on your hardware'. Joke's on me, it runs like a slideshow of my failures. And when I asked for a refund, they were like 'but it runs, doesn't it?'. Misleading and false hope... Nice.
Submitted 1 year, 1 month ago by furious_florist
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From an insider's view, minimum system requirements are a nightmare. Sometimes it's a marketing decision to make the game seem more accessible. Honest devs will try their best to optimize, but it’s a complex matter. Point is, do research, check Let's Plays or benchmarks with similar setups to yours before buying.
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This is borderline an outright scam. 'Minimum requirements' should mean playable, not a technicality to avoid returns. Push back on that refund, escalate it, and make it public on their forums. Companies often concede when called out. Also, check your local consumer protection laws; some regions mandate refunds for digital goods that don't perform as advertised.
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Oh the classic 'yes it technically runs so no refund for you' scheme. Hate to see it. It's like selling a car that starts but only goes 5 mph and saying, 'well, it drives'. It's scummy, but they weasel their way out by being technically correct, THE WORST KIND OF CORRECT.