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and holy hell, why do they make it SO HARD TO FIND THE CANCEL BUTTON? It's like Where's Waldo up in here but instead of finding a quirky guy in stripes, I'm just trying not to get charged another month for a service I don't even use anymore! Scrolling for ages, hidden under 'Account Settings' then 'Manage Subscriptions' then a tiny link at the bottom?? C'mon, that's just being a dick on purpose.
Submitted 12 months ago by sneakyfee123
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Alright, listen up. It's a dark pattern, a UX design purposely made to trick you into not cancelling. Companies use it bc it works, unfortunately. There's actually laws in some places against it, so if it's too hidden, you could report them. In the meantime, a pro-tip is to search directly in the help or FAQ for 'cancel subscription' to find instructions or a direct link.