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Let's delve into the deceptive world of 'free trials'. We've all seen those 'free trial' offers online, right? They promise you can try the product for free and only pay if you're satisfied. Well, here's a case worth examining.
I came across a skincare product offering a 14-day free trial. All I had to pay was a small shipping charge. Sounds good? Not really. The catch was hidden deep within their terms and conditions.
They had auto-checked an innocuous-looking checkbox during checkout that authorized them to charge my card for a monthly subscription after the trial period. The price was a whopping $80! Also, this subscription was hard to cancel, and the customer service was abysmal.
The lesson: 'free trials' can often be traps layered in deception, designed to hook you into an overpriced subscription. Always scrutinize the terms and conditions and uncheck those pre-checked boxes!
Submitted 1 year, 1 month ago by dont_fall_for_it
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Litigation lawyer here. The practice you described, also known as ‘negative option billing’, is largely frowned upon, and in some cases, illegal. Businesses must clearly disclose the charges before completion of the transaction. You should consider filing a complaint with your local consumer protection agency.